I am closing all of my accounts with BoA

I went to BOA two months ago to apply for a home loan. The first day they took my credit card number so they could get an appraisal and credit check. $400 for the appraisal and $35. for the credit check.

We were suppose to go to closing Dec. 29th or before. I called the processor numerous times to see what she might need to make sure we went to closing on time. Her voice mail always said she would call back with in 24 hours/by the next working day. I wouldn’t hear from her for days or a week and then I would get a short e-mail stating something she needed but never giving me an update.

Everything they asked for I provided asap to make sure things moved along. Two days before we were suppose to go to closing, they decided there was a problem with a large deposit that been made into my account the same month I applied and I explained that I had lent someone money and they paid it back. I was asked to get a copy of the contract between myself and the person I lent money to, as well as a letter from that person that it did not cause them any hardship to pay it back. I did this and they told me I was not allowed to use that money toward my down payment or closing cost as it was not verifiable.

They wanted me to borrow more money than I had requested. I did not wish to do that as it would make the payments much higher, and of course, they would make more interest. Then they asked if I had a relative that could “give me a gift” of money to cover the amount along with a letter stating that the money was a gift and I would not be expected to pay it back! For real. 

Needless to say, we missed the closing date due to all of their crazy demands and my health from the stress they put me through went downhill. When they sent me the closing cost estimate, there were all kinds of fees on there that I had not been told about and the closing cost was a few dollars short of $7000.00 At that point I told them goodbye. 

When I went to another lender, I told them I had an appraisal done already and was told by two different lenders that BOA has their own appraisal company and won’t let any other bank or lender use that appraisal. Apparently they are the only bank that does that. So now I have to pay the $400. over again to get an appraisal done when I just paid to have one done 6 weeks ago. 

I am closing all of my accounts with BoA and getting rid of my credit card as I want nothing to do with that bank ever again! They definitely don’t care about their customers or potential customers. I have an 800 credit score and was putting 40% down on my house; you’d think they would have kissed my feet to get someone they knew would pay back their loan. Oh yes, my previous home loan was financed through BOA and I paid it off early. What is their problem.